Admissions
Your journey to wellness starts here.
A confidential phone call, a clear benefits check, and a seamless arrival plan. We move most clients from their first call to safe admission within 24 to 72 hours.
The Process
Three steps to admission
1 Confidential call
An admissions coordinator and a clinician walk through your history, your current situation, and what you’re looking for. The call takes about 20 minutes. If you’re seeking help for a loved one, see our For Families guide.
Typical timing: 1 day, 24/7.
2 Benefits & care plan
We verify your benefits, give you an out-of-pocket estimate, and confirm the recommended level of care: detox, residential, PHP, or IOP. Learn more about Insurance & Payment options.
Typical timing: Same day.
3 Arrival and admission
We coordinate transportation if needed, plan your first day, and admit you to the appropriate level of care safely. Read about What to Expect when you arrive.
Typical timing: 24 to 72 hours.
Where to go next
Verify your insurance
We accept TRICARE and most private insurance plans. Send us your insurance details and we’ll provide a benefits summary and an out-of-pocket estimate, usually within an hour.
Coverage Details
All information submitted is strictly confidential and protected by HIPAA regulations. Our financial counselors will decode your policy and contact you with a clear plan.